A lot of people - most people in my experience - prepare a speech like our friend in the picture above.

• They sit in silence at a keyboard
• Think of words
• Brain sends message to fingers
• Fingers tap keys
• Words appear on screen
• Eyes evaluate words on...

This is a story about a soccer manager - but it’s not about soccer. It’s about creative leadership. Gareth Southgate (above) just led the England team to the final of the European Championship. And he did it with the help of military...

It’s on the tip of my tongue…  it’ll come to me… the name escapes me…

If you’ve never used one of those phrases to buy time while you search the dustier corners of memory for a number or a name or a fact...

"Trust me."

Companies want you to trust them. Colleagues want and need your trust to get their work done.

Trust is the glue that holds us together, according to Lucy Marcus, the CEO of Marcus Venture Consulting, and Professor of Leadership...

Are all of your languages working as you would wish?

Most of us are comfortable with the differences between written language (grander, more formal) and spoken language (shorter sentences, more chatty). And most folks understand that body language...

If you are involved in any way with an upcoming virtual conference, convention or summit, I’ve got seven great tips to help you give your audience a memorable experience.

The tips comes from my experiences as a professional speaker and...

I was standing in front of my closet wondering what to wear for my Zoom call. The good thing about Zoom calls - or any virtual meeting - is I only have to dress the top half of myself.

The bad thing about dressing for virtual calls is that I tend...

Living through a pandemic with its lockdowns, uncertainties and stress is taking a toll on us all, mentally and physically. We’re all coping the best way we can. From time to time, most of us feel despair, anger, hurt, loneliness, confusion and...

Is creativity something you are born with? Or can it be learned? It seems a lot of people assume that creativity is innate - and that assumption stifles their opportunity to be… creative.

“Many people simply don’t know that...

Confused about the headline? Let me explain. Recently I had the honour and privilege of emceeing the first day of the first virtual Silver Economy Summit. We had more than 400 attendees, for an event organized by the Nova Scotia...

Three interesting developments to tell you about in the debate about why online meetings are so exhausting.

1 - The CEO of Zoom admits he gets Zoom fatigue. Eric Yuan says he no longer schedules back-to-back meetings. One day last year he had 19...

Don’t send a bunch of words to do the work of one.

‘Now’ is a simple replacement for ‘at this moment of time’. Why write ‘they had a meeting’ when you could simply say ‘they met'. 'Went down to...