Super-salesman Tom Abbott (above) doesn’t have much sympathy with the argument that if the content in your presentation or speech is really good, it will sell itself.

His response is blunt: “Great. You’ll be the best speaker...

Hybrid working - combining working from home with trips into the office - has been celebrated as the future of work. Employees are happy to avoid long commutes, and enjoy spending more time with family and friends. Some studies show more than...

If you’ve ever taken offence at an email from a friend or colleague, is it possible you are simply suffering from NIB - ‘negative intensification bias’?

We spend a lot of time in our offices, or home offices. And a lot of that...

Are you using an outdated model when you’re thinking about how best to make your message stick with an audience?

Traditionally, speakers have believed they can make their messages stick if they understand how people learn. For years...

What colour is your speech? That’s the eyebrow-raising headline over a new blog by the always-interesting Nick Morgan. Nick is one of North America’s top communication theorists and coaches, and someone who has been a guest contributor...

Our TalkitOut Technique changes the way you prepare, the way you deliver, and the way audiences respond to, speeches and presentations.

It’s based on a simple reality… that we all communicate in two very different ways.

• We use...

Someone asked the other day if I would look at his biography. He had to submit it for some promotional purpose, so he asked if I thought he’d done a good job.

I told him it would be great for a bad obituary. It was dull, a litany of...

If you’re looking for a writing coach, you can’t go wrong with Dr Seuss. In fact you can start right now, by reading this fragment of one of his poems:

The writer who breeds
More words than he needs
Is making a chore
For the reader who...

How do you feel about answering challenging questions?

Being put on the spot is a worry for many of the people I work with. They fear being caught unawares by a question, and embarrassing themselves or their company as they stumble towards a...

How creative are you feeling today? Researchers from three big universities have come up with a way of assessing that notoriously hand-to-quantify quality. They’ve created a simple test they claim could reveal your creative potential.

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A lot of people - most people in my experience - prepare a speech like our friend in the picture above.

• They sit in silence at a keyboard
• Think of words
• Brain sends message to fingers
• Fingers tap keys
• Words appear on screen
• Eyes evaluate words on...

This is a story about a soccer manager - but it’s not about soccer. It’s about creative leadership. Gareth Southgate (above) just led the England team to the final of the European Championship. And he did it with the help of military...